Conversational Artificial Intelligence (AI) Market Top Key Vendor , Outlook, Technology and Forecast Reports to 2028

October 13, 2021

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Conversational Artificial Intelligence (AI) Market Size – USD 4.91 Billion in 2020, Market Growth – at a CAGR of 22.6%

VANCOUER, BC, CANADA, October 13, 2021 / -- The global conversational Artificial Intelligence (AI) market size reached USD 4.91 Billion in 2020 and is expected to register a CAGR of 22.6%, during the forecast period, according to latest analysis by Emergen Research. Rising demand for Artificial Intelligence-driven customer support services is expected to drive global conversational AI market revenue growth over the forecast period.

It highlights the key players in the businesses that account for a considerable market share. The report maps major geographical regions and their placement in the global economy. It predicts the growth of Conversational Artificial Intelligence (AI) Market in the upcoming years. The research segments the Conversational Artificial Intelligence (AI) Market based on product type, applications and end-use. The report’s authors have offered necessary details on the latest Conversational Artificial Intelligence (AI) Market trends and the crucial parameters impacting both short-term and long-term market growth.

Key Companies in the Conversational Artificial Intelligence (AI) Market include:

Google LLC, Microsoft Corporation, Oracle Corporation, International Business Machines Corporation, Baidu Inc., Nuance Communications Inc., SAP SE, Conversica Inc., Inbenta Technologies Inc., and Avaamo Inc

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Some Key Highlights in the Report

The on-premises segment revenue is expected to expand at a significant CAGR during the forecast period. Increasing deployment of on-premises conversational AI platforms among end-users to ensure data privacy is expected to boost revenue growth of this segment going ahead.

The service segment is expected to lead in terms of revenue over the forecast period due to rising adoption rate of conversational AI platform across various sectors for providing improved customer service is increasing demand for services.

Increasing implementation of chatbots with social media networks is expected to drive revenue growth of the chatbots segment, which is expected to lead in terms of revenue contribution to the global conversational AI market during the forecast period.

The machine learning segment is expected to lead in terms of revenue over the forecast period due to rising integration of machine learning with conversational AI platforms.

Report Objectives

Analyze the performance of different regions and countries in the global Conversational Artificial Intelligence (AI) Market.

Examine the size of the global Conversational Artificial Intelligence (AI) Market based on the parameters of value and volume.

Extensively profile top players of the global Conversational Artificial Intelligence (AI) Market and showing how they compete in the industry.

Study manufacturing processes and the costs, product pricing, and various trends associated with them.

Accurately calculate the market shares, consumption, and other essential aspects of different segments of the global Conversational Artificial Intelligence (AI) Market.

Explore the underlying dynamics of the global Conversational Artificial Intelligence (AI) Market.

Highlight significant trends of the global Conversational Artificial Intelligence (AI) Market based on factors including, production, revenue, and sales.

Forecast the market size and share of all segments and regions in the global landscape.

Scope of the reports:

The study draws a forecast of the growth of the Conversational Artificial Intelligence (AI) Market by evaluating the market size, share, demand, trends, and gross revenue of the industry. It also focuses on the positions of the major companies against the competitive landscape and their individual share in the global Conversational Artificial Intelligence (AI) Market. The report segments the industry based on product type, application and end-use. It highlights the recent trends and technological developments in the sector that will potentially influence the industry. The research offers a detailed outlook of the trends observed in the market, the contributing factors, major stakeholders, key companies and prime areas that exhibit a potential for growth.

We Have Recent Updates of Conversational Artificial Intelligence (AI) Market in Sample Copy:

The key players in the market are adopting various strategies such as mergers and acquisitions, product launches, partnerships, collaborations and brand promotions to retain their market position and enhance their product base.

Key questions addressed in the report:

What are the key factors driving the global Conversational Artificial Intelligence (AI) Market ?

Who are the key manufacturers in this Conversational Artificial Intelligence (AI) Market market space?

Who are the distributors, traders and dealers of this market?

What are the market opportunities and risks affecting the performance of the vendors in the global Conversational Artificial Intelligence (AI) Market ?

The primary aim of the report is to offer precise information to the readers and investor and help them invest after understanding the market dynamics at glance. The report offers in depth information about the competitive landscape of the global Conversational Artificial Intelligence (AI) Market with extensive profiling of each market player with its global position, financial standing, business expansion plans, and license agreement.

Global Conversational Artificial Intelligence (AI) Market Geographical Landscape - Synopsis:

The report closely studies the growth trajectory of the global Conversational Artificial Intelligence (AI) Market. It brings to light the global dominance of the leading regional segments, including North America, Asia Pacific, Europe, Latin America, and the Middle East & Africa.

The study elaborates on the crucial information pertaining to the regional market share. It simultaneously focuses on the significant details about the growth patterns of each regional market.

Moreover, the report encases an exhaustive geographical study of the market, emphasizing the business growth prospects and market barriers for each of the key market regions.

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Emergen Research has segmented the global conversational AI market on the basis of deployment, component, type, technology, end-use, and region:

Deployment Outlook (Revenue, USD Billion; 2018–2028)



Component Outlook (Revenue, USD Billion; 2018–2028)



Type Outlook (Revenue, USD Billion; 2018–2028)

Intelligent Virtual Assistants


Technology Outlook (Revenue, USD Billion; 2018–2028)

Natural Language Processing

Automated Speech Recognition

Machine Learning

Deep Learning

End-use Outlook (Revenue, USD Billion; 2018–2028)


Media & Entertainment







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Table of Content

Chapter 1. Methodology & Sources

Market Definition

Research Scope


Research Sources



Paid Sources

Market Estimation Technique

Chapter 2. Executive Summary

2.1. Summary Snapshot, 2021–2028

Chapter 3. Key Insights

Chapter 4. Conversational AI Market Segmentation & Impact Analysis

4.1. Conversational AI Market Material Segmentation Analysis

4.2. Industrial Outlook

4.2.1. Market indicators analysis

4.2.2. Market drivers analysis Growing demand for artificial intelligence driven customer support services Increasing customer engagement through social networking sites Rising implementation of conversational AI chatbots in automotive industry Increasing demand for virtual assistance to improve customer experience

4.2.3. Market restraints analysis Dearth of awareness of conversational AI platforms Lack of skilled professionals

4.3. Technological Insights

4.4. Regulatory Framework

4.5. Porter’s Five Forces Analysis

4.6. Competitive Metric Space Analysis

4.7. Price trend Analysis

4.8. Covid-19 Impact Analysis

Chapter 5. Conversational AI Market By Deployment Insights & Trends, Revenue (USD Billion)


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